Text copied to clipboard!
Title
Text copied to clipboard!HR Counter
Description
Text copied to clipboard!
We are looking for an HR Counter staff member to support employee HR-related inquiries and administrative procedures. The HR Counter plays a crucial role in promptly and courteously addressing a wide range of questions and issues related to human resources. Main duties include assisting with onboarding and offboarding procedures, attendance management, providing information on benefits, responding to payroll and social insurance inquiries, issuing various certificates, and explaining internal regulations. Additionally, the role involves managing employee personal information, supporting internal events, and providing guidance on training and evaluation systems. The HR Counter is responsible for creating a workplace environment where employees can work with peace of mind, requiring strong communication skills and adaptability. Experience in HR or general affairs is a plus, but we also welcome those who enjoy interacting with people and find fulfillment in support roles, even if they have no prior experience. We are looking for candidates who value teamwork and have a strong sense of responsibility in handling confidential information.
Responsibilities
Text copied to clipboard!- Respond to employee HR-related inquiries
- Support onboarding and offboarding procedures
- Handle attendance management and leave applications
- Provide information and process employee benefits
- Issue various certificates
- Explain internal regulations and policies
- Manage HR data and personal information
- Support internal events and training
- Provide basic guidance on payroll and social insurance
- Handle confidential information appropriately
Requirements
Text copied to clipboard!- High school diploma or above
- Basic PC skills (Word, Excel, etc.)
- Strong communication skills
- Ability to respond promptly and courteously
- Teamwork-oriented
- Strong sense of responsibility for confidentiality
- Experience in HR or general affairs is a plus
- Open to inexperienced candidates
- Good at multitasking
- Flexible and adaptable
Potential interview questions
Text copied to clipboard!- Do you have experience in HR or general affairs?
- What do you focus on when dealing with employees?
- Please describe your PC skills.
- Have you handled confidential information before?
- What is important to you when working in a team?
- Tell us about your multitasking experience.
- When do you feel most fulfilled in a support role?
- How do you handle stressful situations?
- Do you have knowledge of employee benefits or internal policies?
- What are your future career plans?
